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Office of Instructional Technology

The SOE-IT team is a part of the School of Education at Virginia Tech. We oversee many of the school's teaching and meeting spaces, including the SOE-IT Lab, the STEM Collaboratory Lab, the Educational Research and Evaluation Lab, etc. We are here to help you with any of your technology needs related to teaching, research, and discovery. Our labs are well equipped with multimedia development machines and software, and devices to use in a classroom setting for teaching and research. 

Out of an abundance of caution as well as remaining in compliance with the university’s COVID-19 policies and measures, the SOE-IT Lab (CRC 2113) has halted most of its physical operation until further notice. That is, with the exception of pre-scheduled equipment check-out services, all other instructional support will be delivered exclusively online.  Please see the items below for additional details.

SOE-IT Lab Hours

During the Kraft Drive renovations, the Lab will only operate virtually. During “lab hours”, faculty, staff, and SOE students may either schedule a visit to the lab by email (oit@vt.edu) or via Zoom to obtain “live” support.

The schedule for the SOE-IT Lab s shown in the table below. Please use this Zoom link to access our online support.

Day Hours of Operation

Monday

9:00 am - 12:00 pm

Tuesday

9:00 am - 12:00 pm

Wednesday

9:00 am - 12:00 pm

Thursday

9:00 am - 12:00 pm

Friday

Closed

Alternative Virginia Tech Technology Services

  • TLOS
    Questions regarding Canvas, Zoom, Kaltura, and Accessibility can be addressed by TLOS experts in the following ways.
  • 4HELP
    Questions regarding accounts, network, and research assistance, etc. can also be handled timely by submitting a ticket. Two-factor authentication is required to log in to request IT services.

Equipment Loan Service

Requests for equipment check-out can be forwarded to oit@vt.edu at least 48 hours prior to the desired pickup date/time. Confirmation of equipment availability, pickup date/time/location will be made within 24 hours. 

Note: Per SOE policy, checked-out laptops must remain on the premises at all times; that is, they will not be available for removal from the building.

  • Digital Camera
  • Video Camera
  • Tripod
  • PC Transcription Kit
  • Projector
  • Voice Recorder

Note. Per SOE policy, laptops must remain on the premises at all times; that is, they will not be available for checkout.

  • The equipment loan service is provided free of charge to currently employed SOE faculty, staff and currently enrolled SOE students.
  • Normal loan period is no longer than a week. Request for extended use should be forwarded to SOE-IT Lab via email.
  • Users are expected to treat all equipment with the utmost responsibility and care.
  • Users are responsible for safe and timely return of the equipment in person.
  • At the end of the loan period, all files must be removed from the loaned equipment. All data added by user will be erased when the equipment is returned to the SOE-IT Lab.
  • Careless handling of equipment, repeated lateness in return of loaned equipment, or abuse of equipment checkout policy will result in students losing their checkout privileges for one semester.
  • If the equipment is broken during the loan time, the client should return the equipment to the SOE-IT Lab without attempting to make repairs.
  • Under no circumstances should any equipment be transferred to anybody other than the borrower. All equipment transfers must be handled through SOE-IT Lab.

  • Requests for equipment check-out can be forwarded to oit@vt.edu at least 48 hours prior to the desired pickup date/time/location. Confirmation of equipment availability, pickup date/time will be made within 24 hours. 
  • Students should present a valid Hokie passport at checkout.

  • Equipment is checked in only during posted lab hours.
  • All equipment must be returned by the due date.
  • Users are responsible for returning all equipment received in the same proper working condition as it was issued. SOE-ITLab GAs will assess the condition of equipment upon its return.
  • Clients are required to report any problems experienced in use to the SOE-IT lab.

  • Clients can renew the equipment up to twice. Please send a renewal request to oit@vt.edu before the due date. The renewal of is contingent on the availability of equipment.
  • Extended use of any equipment needs to be approved by the SOE-IT Lab. Please send an extension request to oit@vt.edu for further consideration. Requests for extended loan may be approved or declined based on demand and availability of equipment.

Alternative Virginia Tech Equipment Loan Service: Media Design Studio A

Located at Newman Library, Media Design Studio A offers technology lending and seven iMac workstations for members of the Virginia Tech campus community. Please visit their website for more details about the available equipment and equipment loan service.

Software Access Options

Software shown in the table below can be accessed remotely via VPN offered through Virginia Tech's Technology-Enhanced Learning and Online Strategies (TLOS) and/or the OITLab. The use of SOE/OIT software is restricted to SOE faculty, staff and students exclusively. SOE personnel must pre-register their university-assigned email address by clicking here.

Currently, there are six (6) remotely available computers offered through the SOE-IT Lab. Each user MUST SCHEDULE access to a lab computer by sending an email to oit@vt.edu. The maximum time for each access is 2 hours (i.e., on a first-come, first-serve basis, depending upon availability).  Extended use of the computer may be granted upon request.

VPN Setup Tutorials

Software OITLab Computers TLOS

 

OIT1

OIT2

OIT3

OIT4

OIT5

OIT6

 

SPSS

VPN

VPN

VPN

VPN

VPN

VPN

VPN

SAS

VPN

VPN

 

 

 

 

VPN

Adobe Captivate

 

VPN

 

 

 

 

 

Adobe Creative Suite

 

 

 

 

 

 

VPN

R Studio

VPN

VPN

 

 

 

 

VPN

HLM

VPN

 

 

 

 

 

 

Stata

 

 

 

 

 

 

VPN

Snagit

VPN

 

 

 

 

 

 

IRTPRO

VPN

VPN

 

 

 

 

 

jMetrik

VPN

 

 

 

 

 

 

MATLAB

 

 

 

 

 

 

VPN

LISREL

In-Lab

In-Lab

 

 

 

 

 

Poster Printing Service

The SOE-IT lab offers poster printing service to SOE faculty and staff ONLY for conferences/presentations/wall posters.

For more information, please contact oit@vt.edu.

Educational Research and Evaluation (EDRE) Lab

The EDRE Lab provides consulting services to students and faculty in the School of Education. Consultation is available relating to research and evaluation design, instrument development, and quantitative and qualitative data analysis. The lab is staffed by graduate students in the EDRE Program who are supervised and guided by faculty members in the EDRE Program. Consultation is provided on a walk-in basis.

Amid COVID-19, the EDRE Lab provides remote consultation services. Please also refer to the "Software Access Options" section of this page for remote access to data analysis software. 

EDRE Workshop Archive

Contact Us

IT Support Services:

Paul Overfelt
Computer Support Technician
1750 Kraft Drive (0302) #2110
Blacksburg, VA 24061
540-231-7043
opaul6@vt.edu

Equipment Loans, Software Access, and general inquiries:

SOE-IT Lab
1750 Kraft Drive (0302) #2113
Blacksburg, VA 24061
540-231-3753
oit@vt.edu

Fixed Assets Inquiries:

Kathy Caldwell
Program Support Technician
1750 Kraft Drive, #2100 (0302)
540-231-5494
kathyh@vt.edu