- Technical and Professional Communication
- User Assistance
- Structured Authoring
- Content Strategy
- Workplace Safety Communication
- Lightweight DITA Subcommittee
- Darwin Information Typing Architecture Technical Committee
- Society for Technical Communication
- Virginia Tech Center for Human-Computer Interaction
- Virginia Tech Hispanic/Latino Faculty and Staff Caucus
- PhD, Texas Tech University
- MSC, Universidad LaSalle, Mexico City
- LCC, Instituto de Ciencias Sociales de Merida, Yucatan, Mexico
Awards and Honors
- Frank R. Smith Award for Distinguished Article in the Journal Technical Communication. May 2017.
- Outstanding Faculty Outreach. Virginia Tech College of Liberal Arts and Human Sciences. May, 2011.
“Creating Intelligent Content with Lightweight DITA.” New York, NY: Routledge/Taylor & Francis, Publication date: December 17, 2018.
Thatcher B, Evia C (eds.). Outsourcing Technical Communication. Amityville, NY: Baywood, 2008.
“Preparing the Next Generation of Leaders and Innovators in Technical Communication.” Intercom: The Magazine of the Society for Technical Communication. 2018. (co-authored with Rebekka Andersen)
"Structured authoring without XML: Evaluating Lightweight DITA for technical documentation.” Technical Communication. 2016; in press. (co-authored with Michael Priestley)
“Teaching structured authoring and DITA through rhetorical and computational thinking.” IEEE Transactions on Professional Communication. 2016; in press. (co-authored with Matthew Sharp and Manuel Perez–Quiñones)
“Beyond compliance: participatory translation of safety communication for Latino construction workers.” Journal of Business and Technical Communication. 2012; 26(3): 340-367. (co-authored with Ashley Patriarca)
“Localizing and designing computer-based safety training solutions for Hispanic construction workers.” Journal of Construction Engineering and Management. 2011; 137(6): 452-459.
“Science and Engineering Short Course for Technical Writing.” Space and Naval Warfare Systems Command (SPAWAR). Amount awarded: $53,079. Responsibility: 100%. 2015.
“Developing a Mobile User Assistance and Training Solution for Hispanic Workers.” Virginia Tech Institute for Society, Culture and Environment. Amount awarded: $10,000. 2014-2015
Co-Principal Investigator, with Joseph Grzywacz, Thomas Arcury, and Sara Quandt (Wake Forest), and Thomas Mills (VT Building Construction) and Manuel Perez-Quiñones (University of North Carolina at Charlotte). “Micro-processes of Latino Construction Workers' Health: Feasibility of CATS." National Institute of Occupational Safety and Health. Amount awarded: $250,000. Responsibility: 40% of the VT contract. 2009-2012.