Stephanie Smith

• Public Relations
• Organizational Communication
• Job Searching
• Workplace Technology

• PhD, The University of Arizona
• MS, Northwestern University
• BA in Communication, DePaul University

• International Communication Association
  
• International Association of Language and Social Psychology
  
• Public Relations Society of America (Blue Ridge Chapter)
• Strongpoint Marketing, Public Relations Consultant
• Associate Editor and Features Editor for the International Journal of Business Communication
• Internship Director for Virginia Tech School of Communication
• Faculty Adviser for PRSSA (Virginia Tech)

• 2023 Course Hero Teaching Grant
• 2022 Business Communication Impact Award
• Niles Grant, 2018
• Plank Center Fellow, 2016
• Excellence in Teaching Award, Department of Communication, 2013, 2014 
• Department of Communication Travel Scholarship, 2011, 2012, 2013, 2014

Books

Strawser, M., Smith, S.A., & Coffey, L. (in press – 2023). The Internship Experience Handbook. Cognella.

Strawser, M., Smith, S.A., & Rubenking, B. (2021). Multigenerational communication in organizations. Routledge.

Smith, S.A. (2018). Careers in media and communication. Thousand Oaks, CA: Sage.

Edited Books and Journals

Smith, S.A. (2018). Recruitment, retention and engagement of a Millennial workforce. Lanham, MD: Lexington Books.

Strawser, M., & Smith, S.A. (Eds.) (2020). Faculty development for the new professoriate: Onboarding, engaging, and training new faculty. Journal of Faculty Development.

Refereed Journal Articles

Smith, S.A., Piercy, C.W., & Zhu, Y. (2022). Exploring early-career job seekers’ online uncertainty management. International Journal of Business Communication.

Strawser, M., Smith, S.A., & Rubenking, B. (2022). A focus on faculty: Mentorship, organizational identification, and job satisfaction. The Journal of Faculty Development, 36, 38-47.

Watkins, B.A, & Smith, S.A. (2021). “I want to work there!” How public relations agencies communicate organizational culture and identity on Instagram. Journal of Communication Management, 26, 58-83. DOI: 10.1108/JCOM-01-2021-0005

Watkins, B.A., & Smith, S.A. (2021). It’s going to be our year! Examining online engagement behaviors among sports fans. PRism. https://www.prismjournal.org/v17-no1.html

Smith, S.A. & Watkins, B.A. (2020). Millennials’ uses and gratifications on LinkedIn: Implications for recruitment and retention. International Journal of Business Communication. DOI: 10.1177/2329488420973714

Zhu, Y., & Smith, S.A. (2019).  Information and communication technology (ICT)-enabled contextualization, polychronic values, and job satisfaction: Evidence from virtual teams. International Journal of Business Communication. DOI: 10.1177/2329488419832075

Smith, S.A. & Watkins, B.A. (2018). Score! How collegiate athletic departments are training student-athletes about effective social media use. Journal of Public Relations Education, 4, 49-79.

Smith, S. A., Patmos, A. K., & Pitts, M. J. (2018). Communication and teleworking: A study of communication channel satisfaction, personality, and job satisfaction for teleworking employees. International Journal of Business Communication, 55, 44-68. DOI: 10.1177/2329488415589101

Smith, S.A. (2017). Job searching expectations, expectancy violations, and communication strategies of recent college graduates. Business and Professional Communication Quarterly, 80, 296-320. DOI: 10.1177/2329490617723116

Pitts, M., Kenski, K., Smith, S., & Pavlich, C. (2017). Focus group discussions as civic engagement: Lay persons’ sense-making after viewing political documentary. Public Deliberation, 13, 1-24. DOI: 10.16997/jdd.282

Pearce, A., Smith, S.A., Saxton, M., De Soto, A. (2017). Sustainability boot camp: Bridging disciplines to create a sustainable future. International Journal of Construction Education and Research. DOI: 10.1080/15578771.2017.1351411

Smith, S. A., & Brunner, S. R. (2017). To reveal or conceal: Questioning the choice to disclose in the workplace. Management Communication Quarterly, 31, 429 – 446. DOI: 10.1177/0893318917692896

Knollenberg, W., Smith, S.A., & De Soto, A. (2016). Virginia Tech’s Sustainability Institute: Preparing students for careers in sustainability. Sustainability: Journal of Record, 9, 171 – 177. DOI: 10.1089/sus.2016.29053.wk

Smith, S.A., & Brunner, S.R. (2015). The great whoosh: Connecting an online personal health narrative and communication privacy management. Health Communication, 31, 12 – 21. DOI: 10.1080/10410236.2014.930551

Pitts, M. J., Fowler, C., Fisher, C., Smith, S. A. (2014). Politeness strategies in imagined conversation openers about elder care. Journal of Language and Social Psychology, 33, 27-46. DOI: 10.1177/0261927X13506708

Book Chapters

Smith, S.A., & Strawser, M. (2022). Welcoming Gen Z to the workforce: Leveraging digital literacy for recruitment and retention. In A. Ahmed & M. Ashlock (Eds.), Media, technology, and new generations: Representing the Millennial generation and Generation Z. Lanham, MD: Lexington Books.

Smith, S.A. (2018). Job searching strategies of Millennials. In S. Smith (Ed.), Recruitment, retention and engagement of a Millennial workforce. Lanham, MD: Lexington Books.

Watkins, B.A., & Smith, S.A. (2018). Best practices for communicating workplace culture on social media. In S. Smith (Ed.), Recruitment, retention and engagement of a Millennial workforce. Lanham, MD: Lexington Books.

Smith, S.A. (2018). Formation of expectations: What organizations can do. In S. Smith (Ed.), Recruitment, retention and engagement of a Millennial workforce. Lanham, MD: Lexington Books.

Smith, S.A. (2018). Making plastic green: Capital One’s commitment to sustainability. In B. Brunner & C. Hickerson (Eds.), Cases in public relations: Translating ethics into action. New York: Oxford University Press.

Smith, S.A. (2018). Millennial faculty expectations of communication. In M. Strawser (Ed.) Leading Millennial Faculty. Lanham, MD: Lexington Books.

Smith, S.A. (2017). Recruiting, retaining and engaging a Millennial workforce in public relations. Employee relations guidebook. New York: PR News Press.

Smith, S.A. (2015). Understanding and improving employee communication satisfaction. Crisis management strategies & tactics. New York: PR News Press

Book Reviews

Smith, S.A. (2016). Book review: Strategize to win. International Journal of Business Communication, 53, 367 – 368. DOI: 10.1177/2329488416645228

Other Publications

Smith, S.A. (2022 - In Press). Out of gas – A deep-dive into the Colonial Pipeline cyberattack. In SAGE Business Cases. SAGE Publications, Ltd.

Smith, S.A. (2022 - In Press). The politics of brand communication: How Georgia’s voting law forced brands to speak up. In SAGE Business Cases. SAGE Publications, Ltd.

Smith, S.A. (2021). Organizational Communication: Communicating with Stakeholders. In SAGE Skills: Business. SAGE Publications, Inc. DOI: 10.4135/9781071865736.

Smith, S.A. (2021). Organizational Communication: Communication and Technology. In SAGE Skills: Business. SAGE Publications, Inc. DOI: 10.4135/9781071861615.

Smith, S.A. (2020). Understanding and explaining Expectancy Violations Theory. EBSCO.

Smith, S.A. (2019). Why your work burnout might really be loneliness. The Everygirl. Posted: https://theeverygirl.com/why-your-work-burnout-might-really-be-loneliness/

Smith, S.A. (2019). It isn’t normal to hate your job and what to do about if you do. The Everygirl. Posted: https://theeverygirl.com/it-isnt-normal-to-hate-your-job/

Smith, S.A. (2019). 3 Reasons why your job search isn’t working. The Everygirl. Posted: https://theeverygirl.com/reasons-why-your-job-search-isnt-working/

Smith, S.A. (2015). Communications strategies to hire Millennials. Inside Tucson Business. Posted: http://www.insidetucsonbusiness.com/business_chatter/communications-strategies-to-hire-millennials/article_759f4b6e-2fde-11e5-a8ad-bf538962fd0c.html