Chelsea Woods

Chelsea Woods

Assistant Professor

Office

110 Shanks Hall (0311) 
181 Turner St. NW 
Blacksburg, VA 24061

Phone

540-231-6689

Email

Department Membership

Communication

Download/View CV

Expertise

  • Public relations
  • Crisis communication
  • Issues management
  • Reputation management
  • Corporate social responsibility

Education

  • Ph.D., University of Kentucky
  • M.A., University of North Carolina at Charlotte
  • B.A., Campbell University

Awards and Honors

Top Four Faculty Paper, Public Relations Division, National Communication Association, 2017

Top Four Faculty Paper, Public Relations Division, Southern States Communication Association, 2017

Top Student Paper, Applied Communication Division, Southern States Communication Association, 2016

Selected Publications

Articles

Woods, C. L., (in press). “Are your tanks filled with orca tears?”: Crisis frames and message convergence in SeaWorld’s tanked Twitter campaign. Corporate Reputation Review. doi: 10.1057/s41299-017-0039-y

Sutton, J., Woods, C., & Vos, S. (in press). Channel beliefs and risk information seeking: A free-response approach. Journal of Contingencies and Crisis Management. doi: 10.1111/1468-5973.12197

Williams, G. A., Woods, C. L., & Staricek, N. C. (2017). Restorative rhetoric and social media: An examination of the Boston Marathon Bombing. Communication Studies. doi:10.1080/10510974.2017.1340901

Woods, C. L. (2016). When more than reputation is at risk: How two hospitals responded to Ebola. Public Relations Review42, 893-902. doi: 10.1016/j.pubrev.2016.10.002